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PRIVACY POLICY

Last Updated: March 8, 2026

Kindia Beauty ("KINDIA," "we," "us," or "our") operates this store and website. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using our Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Questions? Contact us at hi@kindiabeauty.com

1. PERSONAL INFORMATION WE COLLECT

Depending on how you interact with us, we may collect the following categories of personal information:

  • Contact details — name, billing/shipping address, phone number, email address
  • Financial information — payment card details, transaction details (processed securely by Shopify Payments, Shop Pay, and Afterpay)
  • Account information — username, password, preferences and settings
  • Transaction information — items viewed, added to cart, purchased, returned or exchanged
  • Communications — messages you send us via email or customer support
  • Device information — IP address, browser type, device identifiers
  • Usage information — how and when you interact with our Site

2. HOW WE COLLECT YOUR INFORMATION

We collect personal information from the following sources:

  • Directly from you — when you create an account, make a purchase, or contact us
  • Automatically — through cookies and tracking technologies when you visit our Site (see Section 5)
  • From service providers — including Shopify, payment processors, and shipping carriers
  • From marketing partners — including Meta (Facebook/Instagram) and TikTok, through pixels and advertising tools

3. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process and fulfill your orders, including payments, shipping, returns and exchanges
  • Create and manage your account
  • Send order confirmations, shipping updates, and customer service responses
  • Send marketing and promotional communications (you can opt out at any time)
  • Show you personalized advertising on our Site and third-party platforms
  • Detect and prevent fraud and security issues
  • Improve our website, products, and customer experience
  • Comply with applicable legal obligations

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information with:

  • Shopify — our e-commerce platform. See Shopify's Privacy Policy
  • Shopify Payments, Shop Pay & Afterpay — to process payments securely
  • Shipping carriers — to fulfill and deliver your orders
  • Meta (Facebook/Instagram) & TikTok — for advertising and remarketing purposes via pixels
  • Other marketing platforms — such as email service providers, to operate our communications
  • Law enforcement or regulators — if required by applicable law or to protect our rights
  • Business successors — in connection with a merger, acquisition, or sale of assets

All third parties are required to handle your data in accordance with applicable privacy law.

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies (including pixels and web beacons) to operate our Site, understand how visitors use it, and serve relevant advertising. These include:

  • Essential cookies — required for the Site to function (cart, checkout, account)
  • Analytics cookies — to understand Site usage (e.g. Google Analytics)
  • Marketing cookies — for targeted advertising (e.g. Meta Pixel, TikTok Pixel)

For full details, please review our Cookie Policy. You can manage your cookie preferences through your browser settings or opt out of interest-based advertising at www.aboutads.info/choices.

We honor the Global Privacy Control (GPC) opt-out signal. If you visit our website with GPC enabled, we will treat this as a request to opt out of targeted advertising for that browser and device. Learn more at globalprivacycontrol.org.

6. OUR RELATIONSHIP WITH SHOPIFY

Our Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit may be transmitted to and shared with Shopify and third parties located in other countries. To learn more about how Shopify handles your data, visit the Shopify Consumer Privacy Policy. To exercise rights related to data processed by Shopify, visit the Shopify Privacy Portal.

7. DATA RETENTION

We retain your personal information for as long as necessary to maintain your account, provide Services, comply with legal obligations, resolve disputes, and enforce our policies. When we no longer need your information, we securely delete or anonymize it.

8. SECURITY

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We recommend you do not use unsecured channels to communicate sensitive information to us.

9. CHILDREN'S PRIVACY

Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us at hi@kindiabeauty.com and we will delete it promptly. We do not sell or share personal information of individuals under 16 years of age.

10. YOUR RIGHTS AND CHOICES

Depending on where you live, you may have the following rights regarding your personal information:

  • Right to Access / Know — request access to the personal information we hold about you
  • Right to Delete — request deletion of your personal information
  • Right to Correct — request correction of inaccurate information
  • Right of Portability — receive a copy of your data in a portable format
  • Right to Opt Out of Targeted Advertising — opt out of the use of your data for targeted advertising. You can exercise this right here
  • Managing Email Preferences — unsubscribe from marketing emails at any time using the unsubscribe link in any email

If you reside in the UK or European Economic Area, you may also have the right to object to or restrict processing, and to withdraw consent where we rely on it.

We will not discriminate against you for exercising any of these rights. To make a request, contact us at hi@kindiabeauty.com. We may need to verify your identity before processing your request.

11. CALIFORNIA RESIDENTS — ADDITIONAL RIGHTS

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant you the following additional rights:

  • Right to Know — request details about the categories and specific pieces of personal information we have collected about you in the past 12 months
  • Right to Delete — request deletion of your personal information, subject to certain exceptions
  • Right to Correct — request correction of inaccurate personal information
  • Right to Opt Out of Sale/Sharing — we do not sell your personal information; however we do share data with advertising platforms for targeted advertising purposes. You may opt out here
  • Right to Non-Discrimination — we will not discriminate against you for exercising your privacy rights
  • Right to Limit Sensitive Data Use — we only collect sensitive information (payment data) as necessary to process transactions

Shine the Light: Under California Civil Code Section 1798.83, California residents may request information about personal data we have disclosed to third parties for direct marketing purposes in the preceding calendar year. To make such a request, email us at hi@kindiabeauty.com with "California Privacy Request" in the subject line.

Complaint Assistance: If your privacy concern is not resolved to your satisfaction, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.

12. INTERNATIONAL TRANSFERS

We may transfer, store, and process your personal information outside the country in which you live. If we transfer personal information out of the European Economic Area or United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

13. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

15. CONTACT US

For questions, concerns, or to exercise your privacy rights, please contact us:

KINDIA Beauty
Email: hi@kindiabeauty.com
Address: 5551 Hollywood Blvd #1262, Hollywood, CA 90028, United States
Website: www.kindiabeauty.com